Social media provides a platform where users interact with each other, share experiences, pictures and also have a voice at a global level via various venues like Facebook, Twitter, etc. It has become a must component in our society in our daily way of conducting business. Companies have a business page in these sites where they keep in touch with their customers. The page serves as an informational tool for new products and services. It is the power of immediate feedback.
Your online presence has to transcend from being just informational. It is a tool where you provide value added services to your customers by giving access to their transactions in a timely manner.
Incorporating a blog to your website helps to bring traffic to your business, and it is a instrument to keep your clients informed of upcoming products, services and events.
Many business processes can be automated to achieve a greater degree of efficiency and accuracy by defining in detail the dependencies, the overall procedure, the desired results and data required.